Cortney, Mark, Pat, Kim = Great Customer Service!!

Motorcars Express was an excellent dealership from which to purchase a car. I shopped the internet for several months looking for a specific sports car. I looked in many places and contacted a half a dozen dealers. From the beginning Cortney at Motorcars Express was very informative and helpful in working through the car purchase with me and serving as a go between with Mark, the owner of the dealership. When I decided to purchase the car from Courtney, she was very helpful in sending the paperwork and patient in working through the process. I reside over 500 miles from the dealership. After researching auto transport, I decided to fly to Chicago, pick up the car and drive it home. Cortney and Mark arranged to have one of their employees, Pat pick me up at the airport. Pat was waiting for me for almost an hour when my plane arrived and was very personable in transporting me to the dealership. Kim filled in for Cortney at the office and was very personable in helping me get the paperwork completed for the title transfer. Pat rode with me to get gas and make sure I was familiar with the operation of the car. Pat had me follow him to the Interstate for my trip home. He gave me his number and told me if I had any trouble on my trip home to call him and he would come and help me out. He also gave me food for my hotel stay that night. I thought the people at the dealership were great and I love the car I purchased. Though the car is 12 years old, it was very clean and rode as smooth as can be on the trip home. I would come back to Motorcars Express anytime to purchase another car. From my experience, I felt the employees at this dealership were very customer oriented, nice to work with, were fair and I would highly recommend them to anyone looking to purchase a car.

Motorcars Express responded to this review

February 6, 2015

Thank you for your feed back, it’s always important to us! It was great doing business with you and all of us at Motorcars enjoyed your company! We hope we can be of service to you in the future!


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